24 Hour Emergency IT Support

Our expert team of IT engineers can resolve emergencies and get your technical issues sorted quickly and professionally

We take the stress out of IT emergencies, whether loss of data, hardware failures or data breaches.

Aside from offering proactive managed IT solutions for our clients to prevent such issues, Blue Frontier’s capable experts provide support to businesses in the event of a technical emergency, 24 hours a day.

We provide onsite IT support for business located throughout the South of England as well as remote, third line IT support options, to help overcome technical problems. You do not need to have a contract in order to call upon our services, and once the issue is resolved, we can put steps into place to avoid any further emergency scenarios.

Should you be looking for immediate IT support right now, get in touch with our IT support team.

 

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IT Support Around the Clock

Modern businesses are global, and require 24 hour IT assistance to service locations overseas. Although UK based operating out of Salisbury and Southampton, we constantly have IT experts readily available to support your business.

Should your business be suffering from IT problems, do not let it impact on your operations. Our team provide comprehensive IT support to our clients covering everything from assisting employees working remotely to fixing mystery network issues.

We work to resolve client issues quickly and with minimal disruption. Simply reach out to our IT support team and speak directly to an expert and we will get to work on getting things back up and running.

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UK Based Technical Support

Fed up of dealing with IT support serviced from overseas or that is outsourced?

Our help desk is UK based, and manned by fully trained and experienced team of IT engineers, who provide immediate support. Our support plans align with the requirements of individual businesses to deliver a cost effective and trusted IT support services.

Blue Frontier has a track record of providing excellent IT support to public sector clients such as Salisbury City Council, the Cayman Islands Government and various NHS Trusts. We diagnose IT issues on a daily basis and are delighted to have extended this to a 24 hour service.

Aside from real time support, we offer IT consultancy on implementing new systems and contingency planning so that in the event of a technical emergency, your business can be proactive in resolving the issue.

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Why Choose Blue Frontier?

Our accreditations highlight our ability to deliver an excellent service to our clients. We are Cyber Essentials Plus and ISO/IEC 27001 certified, demonstrating our commitment to security.

  • Rapid Response
    We provide immediate access to specialist support in the event of an IT emergency.
  • Mitigate Risk
    Through monitoring and routine maintenance, we implement security measures to protect your business and prevent emergencies.
  • Minimise Downtime
    We ensure your IT systems are stable and that there is a contingency plan in place should there be any kind of breach or failure so you can continue to operate.
  • Future Proof
    Keeping abreast of technology, our team are proactive and evolve with changes in the IT landscape to enhance our service levels.
  • Cost Effective
    24-hour support need not break the bank; outsourcing emergency IT support to a specialist is an economical solution.

We are more than just your IT support team.

You need an experienced team of IT specialists working hard to support and innovate your systems. That’s what we do. Not just day-to-day support, but consultancy services for future-proofing your IT. We’ll work to make sure that we detect problems before they affect your business. And if your system encounters a critical issue, we’ve got the processes in place to react rapidly to get them working again.

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An IT support engineer on the phone to a customer

What Does Our Emergency IT & 24 Hour Support Include?

We pride ourselves on delivering an outstanding level of customer service around the clock and in the face of adversity. Prevention is, of course, better than cure, however if you do come unstuck we work hard to deliver a solution.  

Clients who choose Blue Frontier as their emergency IT support supplier will be able to access:

  • Unlimited telephone and remote technical support
  • 24/7 Network Monitoring
  • Support for 3rd Party Software
  • Scheduled Maintenance and Updates

No matter where you are located, or your employees are working from help is at hand when most required.

Clients we work with

Salisbury City Council logo
NHS logo
Secure Trust Bank logo
Harrow Council logo

Tell us about your project

To find out more about our services and how we can help your business, please get in touch.