Transform your communications
Microsoft Teams Phone allows businesses to make and receive, forward, transfer, and merge external calls from any internet-enabled device. By integrating your telecoms service into your Microsoft Teams app, you can create a powerful and unified hosted phone solution that increases your operational efficiency and business offering.
Call routing allows businesses to automatically direct incoming calls to the relevant individuals or teams based on pre-set rules and criteria, saving time in the process. In addition, this cloud-based phone system also allows businesses to gain performance insights into their calls to improve quality of service and customer satisfaction, manage voicemail systems, set up auto-attendants, and record sessions for future use.
Your Digital Partner
Bespoke, flexible and scalable for your business
When you pick Blue Frontier, you can feel rest assured that you’re getting the high-quality offering your company needs to drive business growth.
We manage technical solutions to increase your business's operational efficiency and we provide bespoke packages based on your requirements, budget, and goals, with the option for 24/7 support as and when you need it. Our goal is to offer you flexibility by providing a service that caters to all business types, sizes and sectors and can scale based on your unique business needs.
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Benefits of Microsoft Teams Phone
Microsoft Teams telephony systems are helping business owners save costs and time, all while increasing productivity, communication, and collaboration.
Streamline workflows
It allows you to centralise your communication tools in one place, while giving you access to essential collaboration features like chat, meetings, and file sharing to boost productivity and success.
Access advanced call control
Gain access to more advanced call control, providing call routing capabilities based on your pre-set rules and criteria to elevate customer satisfaction and profits.
Work remotely
Microsoft Teams Phone allows businesses to make and receive calls regardless of their location, providing scope for increased flexibility and responsiveness to calls.
Gain insights
Boost call quality, understand user behaviour, and enhance communication and productivity through increased performance insights. From here, you can make data-driven decisions that improve your communication services.
Reduce costs
Using Microsoft Teams Phone removes the need for complex or expensive hardware and maintenance and helps to consolidate fixed-line and mobile services, significantly reducing costs in the process.
Your technical team
Headed up by Amanda, we have a specialist team of IT Engineers who can take you through each step of the Teams Phone process.
Our Partnerships
A trusted Gamma Operator Connect Partner
As a Gamma Operator Connect Partner, we provide integrated calling experiences for our clients. Gamma is one of the few providers chosen by Microsoft to offer Operator Connect and is one of only two partners to provide it on a channel model, allowing them to partner with other businesses, like us, to deliver the service.
Our Gamma Partnership allows us to provide our clients with a seamless Teams Phone migration experience. Our specialists work closely with Gamma to stay at the forefront of Teams Phone advancements to ensure your service is continuously adapting to suit your business needs.
Frequently Asked Questions
The PSTN will be switched off in January 2027, meaning traditional landlines will no longer work. UK businesses will need to embrace digital technologies in order to continue communication with customers. As a result, we highly recommend businesses consider Microsoft Teams Phone ahead of the switch off as it can be a reliable and efficient alternative to traditional in-house phone systems.
Microsoft Teams Phone supports a variety of phone manufacturers, including Yealink, Polycom, Crestron, and Audiocodes.
Microsoft Teams Phone provides several connectivity options, including Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
A Microsoft Teams Phone System provides a unified communication platform for calls, chats, and meetings - meaning you don’t have to rely on traditional desk phones. This can reduce costs associated with maintaining physical phones, all while providing more flexibility.
In using Microsoft Teams Phone, you can call external landlines in the UK and abroad all through the app. This is enabled by using add-ons or subscriptions.
Microsoft Teams Phones allows businesses to make and receive calls from a PSTN using Microsoft Calling Plans, Direct Routing with SIP Trunking, and Operator Connect.